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Goods, services and facilities

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper.

Relevant policies and guides:

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper.

Relevant policies and guides:

The community adds its voice to the Right to Read inquiry report.
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I am writing to reinforce the Toronto Youth Cabinet’s call on the Ministry of Colleges and Universities to support all Ontario colleges and universities in providing free access to menstrual hygiene products to students.
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Every day is International Women’s Day, but today, at the Ontario Human Rights Commission (OHRC), we pause to honour the achievements women have made towards gender equality in the workplace and towards a more equitable society.
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TORONTO – Today the Ontario Human Rights Commission (OHRC) released its Right to Read inquiry report on human rights issues affecting students with reading disabilities, calling for critical changes to Ontario’s approach to early reading, in areas such as curriculum and instruction, screening, reading interventions, accommodations and professional assessments.
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The Right to Read: Public inquiry into human rights issues affecting students with reading disabilities report calls for critical changes to Ontario’s approach to early reading, in areas such as curriculum and instruction, screening, reading interventions, accommodations and professional assessments.
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Engaging with the public: the Ontario Human Rights Commission (OHRC) received significant input from the public, and analyzed both quantitative and qualitative data.
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Why an inquiry? On October 3, 2019, the Ontario Human Rights Commission (OHRC) began a public inquiry into whether students with reading disabilities have meaningful access to education as required under the Ontario Human Rights Code (Code).
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Since 2018, the world has observed January 24 as the International Day of Education. This year’s theme is “Changing Course, Transforming Education” – an approach that has defined the work of the Ontario Human Rights Commission for over 20 years.
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Mounting evidence shows that groups identified under Ontario’s Human Rights Code have been disproportionately affected by the pandemic. These effects are being exacerbated by the current Omicron wave and the recent decisions to close and reopen schools.
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2021 has been a year of recovery, human rights challenges and adapting to the new normal. Through it, the Ontario Human Rights Commission has relentlessly continued to address pervasive inequities and systemic discrimination and racism with measures grounded in the Ontario Human Rights Code. As the journey continues, take a moment to look at some of the highlighted work of the OHRC from 2021.
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